Warranty Scheme

At Polar Lodges we provide a comprehensive warranty to give you complete peace of mind. 

Some items we use come with manufacturer's guarantees but in addition to this we also offer:

 

10 year structural warranty:

This covers the chassis, walls, roof , external door and window frames. *

 

 

5 year workmanship warranty:

This covers all of our workmanship on your building, from laying a bathroom floor to installing external rainwater goods.*

 

 

5 year warranty:

This covers:

  • internal wall cladding or panels
  • floor coverings
  • ceiling coverings
  • kitchen units including door frontals
  • window and door sealed glazed units
  • Combi boiler (5 year manufacturer's guarantee as standard)

*

 

3 year warranty:

This covers:

  • Kitchen sink
  • Shower cubicles and shower doors
  • Sanitary ware, baths and taps
  • Sockets/switches
  • Internal doors and door handles
  • Rainwater goods

 *

 

 * Our warranty covers manufacturing faults and defects, and defects in products installed and used in your timber lodge / static caravan.  This warranty cover does have some exclusions, for example damage caused by modifications carried out by the owner.  For a full list of our terms and conditions, please click here.

 

Gold Shield Warranty Scheme

Polar Lodges is also a member of the Gold Shield Warranty Scheme for park home owners.  Applicable if your lodge is on a participating Gold Shield park.  For more information please click here.

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NCC Approved Product Scheme

In addition to our Warranty, Polar Lodges is also a member ofThe NCC Product Approval Scheme, giving 100% confidence in the quality of our lodges.  The scheme means that our lodges are subject to a strict inspection regime to provide consumer protection over and above the requirements of BS:3632. Our lodges undergo over 600 checks to ensure that they comply with UK and European safety and manufacturing standards.This inspection process is complemented by unannounced surveillance checks at the factory to ensure that the our lodges continue to comply with the relevant criteria. As such, the Approved badge provides a reliable benchmark by which product liability can be measured. Every lodge that we manufacture has been approved and is licensed to carry an NCC Approved Badge.

For more information on this please visit http://thencc.org.uk/Our_Schemes/cert_scheme.aspx 

Approved Badge